You know, I instigated this blog
with the notion of being a smart investigative type, even though there are a
ton more and better blogs doing just that. Unfortunately I always end up doing
something else. I record some ideas on the Dictaphone app on my ancient mp3
player and then forget about it, and, given so many issues come up almost
daily, I lose track.
Well that’s my excuse anyway. Clearly
I’m not as smart as I thought I was. I’m also trying to work on my own ideas –
ideas I need to spend time on since I’ve told the DWP that’s what I spend my
time doing. Inevitably they will want to see results at some point (as if I’ll
ever share my writing with them).
However it just keeps getting
worse with the DWP. A few weeks ago the Community Placement (i.e. workfare for
the post Work Programme generation) provider (i.e. the same people that run
your WP placement get another crack at the public purse) guidance (i.e. the DWP
are telling them how). This information can be found online, but I’m going to
break some of it down here, even though (I should warn you) I am no expert!
CWP Referrals
1.07 For those JSA claimants returning from the Work
Programme, JCP advisers will adopt a triage approach,
supplemented by information from a Work Programme exit report, to establish
claimant suitability.
First we can see that the
claimant has no say in this. Whatever the DWP wants he has to do. If that means
being made to work for nothing, attending daily, or anything else, that’s what’s
required. So it’s obvious this has nothing to with what’s best for the claimant
at all.
Establishing suitable work placement
provision
2.05 Subject to Para 2.11, you must work to source 30
hour per week (excluding breaks) work placements that will last for up
to 26 weeks for each claimant. We recognise that in some circumstances
participation in a single work placement of 26 weeks may not be possible. If
necessary, the provision duration can be made up of several shorter work
placements which total 26 weeks (further information about work placement
minimum standards can be found in Annex
We can see that workfare will be
more than 30 hours a week because this doesn’t include break periods. That
means you will be involved, whether technically ‘working’ or not, for at least
35 hours – though I guess that depends on how generous the ‘employer’ is in
terms of break periods. Some places grant no more than 30 minutes a day, and
that’s just for lunch. I find this ridiculous. No doubt these are the sort of
places where they bemoan staff for breaking just to have a piss – while paying
them a pittance.
This will also last for 6 months!
That’s either with the same gang master, or through a combination of
placements. Why six months?
That’s a significant period of
time during which the employer is the sole beneficiary. There is nothing here
that indicates the employer is then obliged to pay or hire their slave, nor any
evidence that the slave becomes more employable, which is the stated aim of
this nonsense. But that isn’t the worst part, since there is a job search
component on top of this, which will come up later.
2.06
You must ensure that any restrictions on the type of work the claimant is
seeking are taken into account when sourcing work placements - for example, if
a claimant has a particular religious belief impacting on the type of work they
can carry out or, if a claimant is unable to do heavy lifting due to a health
condition or disability.
Given that the local provider is
the same that ran the Work Programme (who subcontracted to the people that
actually saw me: the Salvation Army), I could argue, were I to be put through this
nonsense, that I have a religious objection. I object to them being a religious
organisation motivated to making money through exploitation while pretending to
be an actual army!
2.08 You should manage claimants’ expectations of
available opportunities but wherever possible placements must be appropriate to
the claimant’s desired employment sector and/or occupation type, and local
labour market. Placements must be designed to give claimants experience of
work, help strengthen their CVs and enable them to compete more effectively in
the job market.
This is one of the more telling
guidelines: claimants who expect something even half way decent from this
scheme (such as the government would have them expect) are out of line. These
expectations should be ‘managed’, presumably using the excuse that there aren’t
the opportunities locally. That’s a huge copout. If you can’t manage to find
decent opportunities for people, then exploiting them is hardly a viable or ethical
alternative. We know you’re interested in writing, GW, but we can’t be bothered
to find or source anything locally, or there isn’t anything, so fuck off to
Tesco and lick the floors!
2.10 The days and hours of the work placement are not
prescriptive but they must adhere to the EU Working Time Directive
(2003/88/EC) including requirements regarding rest breaks. This requirement
is imposed because DWP views the directive as useful guidelines on working
time, rather than being legally binding for those placements. Please Note: The
above requirement does not extend to adhering to guidelines regarding claimant
holidays.
Not sure what to make of this.
Are they saying that, if they weren’t restricted by it, they’d have providers
ignore the working time directive? I bet the Tories would love to do just that.
We all know they consider these rules typical of EU bureaucracy infringing on
the right to exploit people for hour after hour without respite.
The portion about claimant
holidays refers, I think, to the rule that a claimant is entitled to two weeks
holiday a year. I guess if you are hoping the provider will allow you to
actually go on the holiday you’d booked and paid for prior to being mandated,
you might well be hoping for too much.
The rules do say that, if you
have restricted hours as part of your Claimant Commitment, the provider is
meant to respect that. Whether that overrules the 30 hour a week basis I don’t
know since it would seem pointless otherwise. Unfortunately this is how these
providers make their money: by putting you on placements for a total amount of
time. I think that the claimant is then meant to make up the shortfall by doing
placements for longer. I’m not entirely sure.
2.14 If a claimant is already undertaking voluntary
work and you can justifiably advise that the work is beneficial to the claimant
by helping them to overcome barriers to employment, you may count that
voluntary work towards the full time work placement hours. However, if you do
not feel the voluntary work is of appropriate benefit to the claimant,
you may require the claimant to do the full-time work in the placement you have
sourced for them (but must give the claimant at least 1 weeks notice). Please
Note: Where a claimant is already undertaking voluntary work you must also
ensure you give the claimant 48 hours notice for any required participation/
attendance.
So it’s entirely within the gift
of the provider, who is motivated to do so because they get paid, to compel a
claimant to give up an existing placement. Well there is already precedent for
this isn’t there! What would count as not being suitable work? Are providers
really going to be able to offer something even better for the claimant? This
is a nonsense. The only thing that will influence this decision is how easy it
will be for the provider to get a payment. That the DWP can even consider
giving providers the opportunity to do this is quite telling.
2.15 Claimants undertaking part-time work should
continue the part-time work but you must top up the part-time work with a work
placement to ensure the claimant’s required hours of participation are
satisfied.
This is the same as the holiday
rule. The claimant, as with the Work Programme, is on a scheme and, regardless
if he is actually working, as long as he’s claiming is still subject to the
whims of his provider. That provider isn’t going to be making a profit from the
fact the claimant has a part time job so it’s more likely that job will be jeopardised
by being compelled to undertake workfare since that will be deemed the
priority. It isn’t just time spent doing that work: there will be time taken to
get to that job and the time spent not working that is organised to do all the
other things one needs doing, like shopping, arranging childcare etc.
This also applies if the claimant
is actually serving a community service punishment!
2.16 Please Note: JCP will refer
claimants who have insufficient work history or a lack of motivation; therefore
we would expect only a minimal proportion of claimants currently undertaking
part-time or voluntary work to be referred to CWP.
But no actual reason for not
referring people and no penalty for being overly keen.
2.26 You are required to keep auditable records of
travel cost payments with evidence of the expense incurred by claimants. You
must also ensure that you do not place undue financial hardship on claimants
e.g. do not leave customer to fund travel each day and reimburse at the end of
week.
Thank god for small mercies I guess,
but what is going to happen if the provider doesn’t live up to this
responsibility? Why would their conduct in this area be any different than some
report their experience as being on the Work Programme?
We all know who will suffer the
consequences.
Agreeing claimant provider-led job
search activity
2.33 Provider-led job search will last for the
duration of allotted time and MUST be in addition to participation in work
placement provision. Where a placement is not available, as part of the 30
hours provider-led job search and/ or other work-related activity a minimum of
4 hours must be provider-led job search.
So as long as you are on the CWP
programme (i.e. six months) you also have to undertake a ‘provider led’ job
search. I assume ‘provider led’ refers to attending the venue of that provider
and doing whatever they tell you. I have no idea how they fit 30 hours into
this. Is that in addition to the 30+ hours (not including travel) per week
working for nothing? If so that’s over 60 hours which exceeds the Working Time
Directive and doesn’t cater for time taken getting to the job search venue. If
the venue is intended to be within a certain distance of the workfare venue that
will further limit the opportunities.
2.34 Once the claimant has attended their initial
engagement meeting, and for each week following, until the claimant becomes a CWP completer
(unless the claimant is not required to participate e.g. where they are in
employment and have left benefit) you must ensure that claimants, on a weekly
basis, take part in a minimum of 4 hours and 10
a maximum of 10 hours
provider-led job search which must be evidenced and recorded.
It’s ten hours a week (maximum). Therefore
the claimant will be doing more than 40 hours a week once you account for
travel and breaks. As someone with particular dietary and metabolic problems
(that are never taken seriously) this is troubling. I can’t ignore these issues
so I hope they are happy with people fainting!
Maybe they will let people do
their job search at home, but that isn’t ‘provider led’ – and you’d have to
show them the result at some point (and presumably the Jobcentre as well since
you are also in receipt of JSA).
This also doesn’t include breaks,
where necessary.
And the provider can actually
outsource the job search element, though where they would send claimants to I don’t
know. Leaves one wondering just what these people are going to end up doing for
their pound of the public flesh.
2.39 Provider-led job search must be tailored to each
individual and should focus on the claimant gaining and enhancing the skills
required to sustain employment. It MUST include weekly job search activity
including career guidance and the development of a CV (upon completion of the
programme the claimant MUST have an up to date CV). Provider-led job search may
also include: improving communications, mock interviews, completing application
forms, workshops and training (this list is not exhaustive).
After your 7 hours at the
workhouse for no pay, you are then to find the energy to engage with the
provider in all manner of schemes. Not just a passive job search, this can
include more extrovert activities which no doubt you will be required to show
the requisite enthusiasm for!
Maybe you just want to get back
home from a day of working for no money feeling justifiably exploited and down
and get some dinner!
2.40 Weekly provider job search must be supervised,
but can be managed remotely provided you are in contact with claimants
throughout the period in question and can evidence and assure that this has
occurred.
Do they mean something like
Skype? Seriously?
Google+ Hangouts with A4E?
You can even be mandated to work
beyond regular office hours as per this example, which pertains to guidance on
informing claimants of their placements:
Monday
|
29th September
|
-
|
-
|
-
|
-
|
Tuesday
|
30th September
|
13:00
|
16:00
|
17:00
|
20:00
|
Wednesday
|
1st October
|
13:00
|
16:00
|
17:00
|
20:00
|
Which means childcare
arrangements and transport must also be sourced.
4.10 Whilst participating in CWP, claimants may request time off
due to domestic emergencies, e.g. a burst water pipe, fire, a break in at home,
funerals, serious illness or accident of a close relative or close friend etc.
4.11 If a claimant informs you that they are unable to comply with a
mandated activity due to a domestic emergency or other unexpected event, you
must phone your contact in JCP to check if the claimant’s
reason for absence can be accepted.
The fun continues: if I were to
ring the provider and say, for any of the reasons above, I can’t attend my
unpaid work placement, the provider is then meant to ring the JCP
to determine if that’s good enough. So if I get burgled and can’t attend, the
provider has to get permission from the JCP
to accept this!
The same goes for sickness, with
the proviso that the DWP only ‘allows’ a certain number of sick days (14 I think)
per year:
4.19 Where JCP informs you that the claimant
has already had two periods’ (of up to 2 weeks each) absence due to sickness in
the previous 12 months you must make a DMA referral (at the end of the current
provision week) detailing on the DMA referral the date the claimant states they
became sick and any other relevant information (LMDM teams will then
investigate further and request the claimants reasons for non-compliance).
So if you get sick for three
weeks, it gets referred with no room for common sense or trust.
Finally, the holiday rules:
Claimant holiday entitlement
4.36 Jobseeker’s Allowance Regulations allow claimants to be treated as
actively seeking employment when away from home on holiday (within GB once in a
rolling 12 month claim
period) but they must be willing and available to return immediately to take up
employment.
4.37
Where a CWP claimant informs you in advance that they
would be absent on holiday and will be unable to comply with a mandated
activity, you must direct the claimant to report this to JCP. JCP will check with the claimant to ensure they
will be available and actively seeking employment throughout the proposed
period and will notify you provided this is accepted.
4.38
Periods of holidays cannot be counted towards participation for claiming
outcomes.
So this seems to suggest that, if
you plan to go on holiday during your CWP,
you get reported by the provider. The JC then has to check with the claimant
that, despite being on holiday, they must be available for (presumably proper)
work and that they will be actively seeking work. How can that be right? It
also means that the holiday period doesn’t count toward the six month sentence.
Classy. Oddly they are more
forgiving of bank holidays:
Bank Holidays
4.43 Where a bank holiday falls on a day that a claimant would be
required to attend a work placement the claimant must be excused attendance on
the work placement and the hours of attendance for that week should be reduced
by 1/5th to take account of the bank holiday. The claimant should therefore
complete at least 24hrs (or hours proportionate to their restrictions) on a
work placement where there is a bank holiday day during the participation week.
You remain required to deliver a minimum of 4 hours provider-led job search
regardless of any work placement reductions.
4.44 Claimants are also not required to undertake job search activity on
bank holidays
Also if the provider is open for
business but the placement is closed, on any given day, the provider is meant
to find activities for the claimant. This can even include Christmas!
Christmas and New Year opening
4.45 You are expected to provide appropriate activities for days that
the placement organisation is closed and your premises are open.
They just can’t leave you alone.
It never ends folks!