Woke up to the beautiful evidence of climate change that is our current summertime weather (yes I know climate isn't weather, but this is meant to be summer). My appointment to sign was at 10 past 10 this week. It's like a lottery; will i get the winning ticket and be given an appointment that makes sense? Not next time apparently as they have chosen to ignore the letter my GP wrote to them and can't, it seems, make any exceptions using their inflexible booking system (it seems impossible to block book my appointment times, for example, which are meant to be 10am, which would be fine). So in a fortnight I'm in at twenty to 3 in the afternoon, assuming that's ok with the buses, I don't know (I never have to travel here at that time).
Curiously as I was signed (which again involved mysterious data input before my jobsearch diary was signed - no special coupons for me) I heard a call being taken by the floor supervisor. My ears pricked up when I heard the call refer to not just Jobfit (the prime I'm supposed to be with), but also the Salvation Army. Against reason I tried to hang around afterwards to see if I could hear more. Unfortunately I couldn't divine a great deal, but it sounded like the caller wasn't happy as the supervisor asked them if they'd made a complaint to the provider (the Jobcentre don't have any power to deal with complaints it would appear; I've heard staff tell claimants to go through the provider before). Looks like another unhappy Salvation Army conscript (one can only hope). Would love to know how many of my fellow souls are as happy with their service as me!